Flexibility key for Citric Data Protection Ltd
Citric Director Matt Anslow has taken advantage of all our options in the past five years. “I’ve been in a shared office twice, I’ve had a couple of physical offices and also had a virtual office,” he explains.
Being able to change his arrangements whenever business needs dictates has been invaluable to Matt. “It’s important to be able to adapt and that’s what the centre has given me,” he says. “Some of my work is project-based, so sometimes I need an office, as I might have two or three people working with me on a project.”
Harborough Innovation Centre is owned and supported by Harborough District Council (HDC). As the building owner HDC also funds the Centre’s business support provision, providing the basis for expert business advice, mentoring and workshops.
At other times it’s more effective for Matt to work from home or at his client’s office, so the virtual model often suits best. “It’s valuable to be able to retain the same address and phone number regardless of where you are,” says Matt. “It’s nice to know the phone is always going to be answered. I can be on a client’s site for a week solid, and the phone calls and enquiries start to build up. So it’s good to know the phone will always be answered and I can deal with it when I can.”
Citric began life providing fractional and part-time IT management to SMEs. Over the years, cyber-security became more of a focus, then the advent of the General Data Protection Regulation (GDPR) brought data protection to the fore.
“I made the decision to specialise in data protection in December 2016 and I’ve been living and breathing it ever since,” says Matt. And the importance of data protection is only going to increase, he believes. “I think my next step will be helping organisations to operationalise data protection,” he explains.
“You have to continually comply to be compliant – that’s the message we’re trying to get across at the moment. If you embark on a journey to improve data protection in your organisation, you’ll naturally start to align with GDPR.”
Matt’s been getting the message out to everyone at HIC this year, and is grateful for the platform the centre has given him. “The Innovation Centre allowed me to offer some free GDPR clinics, and that was very successful,” he says.
Being at HIC has also proved valuable for generating business. “I’ve had business put my way and I’ve put business other people’s way,” he says.” You see a lot of that in a shared office. People talk to each other, you get to know what you all do, and that often leads to some friendly collaboration, paid work, and valuable referrals.”
Pioneer 10 case study: Success Local Limited
For digital marketing specialists Success Local, based in Lutterworth, being part of Harborough District Council’s Pioneer 10 programme is helping take them to the next level.
Established in 2016 by Paul Trilk and David Pearson, Success Local works with small and medium-sized enterprises (SMEs) to improve their online activity and build their businesses. They develop websites and digital marketing strategies for clients, focusing on search engine optimisation (SEO), pay-per-click advertising PPC), social media marketing and web hosting.
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