Explore upcoming workshops and events within HIC to immerse yourself within our business community. Speak to our business advisor if you are keen to showcase your skills in your area of expertise. We encourage positive connections within our centre. After all, business is about people and relationships.
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Getting Started with Sales for Non-sales People
February 22, 2022 @ 2:00 pm - 4:00 pm GMT
The time to promote added-value services and products is at the point when the client has just made a successful purchase or are talking with a support person they feel they trust. In fact non-sales people probably generate more trust and future business in just these situations as there should be plenty of goodwill
Key topics covered during the webinar:
Gain rapport fast using verbal and non-verbal communication either on the telephone or face to face
Knowing your outcome and how to approach the discussion
Powerful questions to help you and your client become clear on the right solution
Objections and questions – how to answer them to help the sales process keep moving
Getting people to commit
Key takeaways from the webinar:
You will know how to start the conversation and have a series of questions to ask, to understand what an additional product or service is really worth to your client. You will know how to represent exceptional value to your customer in order to gain their commitment and how to build relationships and gain further sales opportunities for you and your colleagues.